CUSTOMER SERVICE
CONTACT US
Have questions or feedback?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
If they aren't, you can slap shot your thought through the message form bellow.
01
Are the snap-back hats one size fits all?
For the majority, yes, they are one size fits most.
03
Can I track my order ?
Yes, a shipment tracking code will be emailed to you as soon as your order is fulfilled and it is on its way to you.
05
Are you going to do every single state?
Probably not but we plan to roll out to almost all states especially larger hockey markets. Expect to see new states added in the shopping section soon.
02
How long will my order take to ship?
Your order will take between 2-5 business days for it to ship. This applies for anywhere in the US.
04
Are you in any stores?
Yes we are, we are currently available in both the Ice Den Chandler and Ice Den Scottsdale in our home state of Arizona. We are working to get a larger shop base through out the US and of course we are available online.
06
Will there be any discounts soon?
We will do some seasonal sales along with holiday sales in the future, but right now our hat prices are marked down at special introductory sale prices.
07
Is it safe to order online?
When you order online, all of your credit card and account info will be secure and protected. Our website is a trustworthy way to order any merchandise.